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More About PITOC

PITOC™ has been designed by Senior Practitioners with backgrounds in the successful implementation of change and transformation. It has been crafted from a blend of expertise from across sectors and industries and from disciplines including; Sports and Business Psychology, IT & Systems Integration, Business Process Re-engineering (BPR), HR and Operational/Organisational design, Training and Change Programme Sponsorship, ‘C’ Level Management and delivery as well as the hands on aspects of transitioning through business as usual (BAU) from current state to future state. PITOC™ encompasses the latest on organisational psychology and enterprise systems thinking with each of the five elements P-I-T-O-C delivering focused expertise on the complex interdependencies necessary to deliver successful outcomes. .
The Five Elements of PITOC™

PERSONAL - The first element of the PITOC™ programme starts at an individual or personal level and seeks to identify and select YOUR change project/programme leaders. Developing the insight, mental strength and persona necessary for the inspirational Ambassador to take on the role of Change Catalyst and to raise the level of understand and skill necessary to lead successful transformational change,. At a psychological level working with an individual from the ‘inside-out’ we identify and select the right resources to make things happen and then provide the tools and support infrastructure necessary to assist them to do so.

INTERPERSONAL - The next important element of PITOC™ seeks to provide the Ambassador of change with greater understanding of their style and impact on others at a one to one level. Understanding the components of Charismatic leadership, starting the process of Influencing, negotiating and leading Others towards successful outcomes.

TEAM As we know where a situation calls for a number of individuals to work together this is generically referred to as a ‘team’ - PITOC™ calls for a more formal approach that seeks to understand and shape team dynamics at a deeper level, recognizing that as you ‘add’ people you add complexity, how an individual operates and performs changes between the delivery of a individual task and a team task. The ‘T’ in PITOC™ focuses on developing high performing team dynamics through the observation and understanding of how ‘formed’ and ‘unformed’ teams impact the change delivery process.

ORGANISATION – The next level for consideration from a PITOC™ perspective is how groups of disparate teams come together to form the ‘organisation’ – Many companies suffer from a Command & Control structure that creates a ‘stove piped’ dynamic which is more akin to a number of competing teams operating interdependently or loosely under a ‘brand’ or organisational umbrella. Using an enterprise wide systems thinking (Outside In) approach and taking the perspective of the customer and the effectiveness of individuals and teams delivering products and services PITOC™ seeks to create a more efficient organisation and through doing so improving customer, employee/manager and shareholder satisfaction.
The ‘O’ in PITOC™ provides the expert review and where necessary redesigning of operational & organisational structures and processes for greater organisational efficiency and effectiveness.

• CONTEXT - COLLABORATION -  The final element of PITOC™ is the ‘C’ – Here the model demonstrates its flexibility and pragmatism and the ‘C’ in PITOC™ is set by the objective that the model is being used to deliver against. Often the Ascot Barclay team are engaged on Business Change initiatives that go beyond the internal organisational level and require the Collaborative input and support of other external organisations such as systems integrators, business partners and IT suppliers or on the governance and Compliance front with Auditors, Regulators & Government. The Eco System supporting any single organisation is often made up of a large number of inter-connected individuals, teams and organisations each with their own cultures, challenges and drivers. PITOC™ takes a holistic view that takes all elements into consideration in the delivery of Transformational Change. Other ‘C’ level objectives are often the delivery of Cultural Change or in our case the Certification of Change Ambassadors.


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