• What must Leaders do?
• Cybercrime survey
• The balanced scorecard - its simple really!
• 7 Steps for Marketeers to survive in the current climate
• Great managers - the key to employee Retention
• Everything Communicates - 7 Steps for Great internal communication
• PITOC Overview
• Why do we need professional change managers and leaders?
• Seven signs that your Company is struggling to implement change
• Why do organisations need to transform and change?
• Benefits Management - 'A Strategic Business Skill for all Seasons'.
• The challenge of creating positive working environments
• A summary of Professor John Kotters 8 step change process
• Leadership challenges in the Public Service
• Can staff engagement really pay back to bottom line business performance?
• Are any of these bad habits holding you back?

What must Leaders do?

“When a wise man hears one thing and sees another they always believe what they see."
"The leader does not just get the message across - the leader is the message"

Leaders transmit formally and informally, and consciously and sub-consciously. People sense whether or not to believe them on the basis of what they hear, and what they see and feel. Generally people give more credence to the apparently sub-conscious messages that a leader transmits. Research into how face to face communication is received and responded to, suggests that impact depends on three factors with the following relative impact; 55 per cent body language, 38 per cent how you sound and 7 per cent actual words spoken. Leaders can improve their impact by making sure they are more deliberate and consistent about their sub-conscious messages.

So what does this mean? For some this is very natural and for others more unnatural – there is nothing wrong with either, it is just if leaders raise their game then people will respond. Heres some practical tips:-

o Don’t ignore people – say “Good Morning”!
o Walk the office floors more often, particularly in business areas where you are not directly responsible. Stop and talk to people.
o Be available for people to talk to
o Be interested in people, their jobs, environment and their issues

 

In summary, think about people all of the time. It is people that make the difference and they make businesses successful. After all effective Leadership is the art of influencing others to do willingly what is directed so your business can achieve its goals.

 

---

 

Ascot Barclay have created a comprehensive and innovative blend of Professional Services that encompasses all three aspects of the Ascot Barclay Change Model: PEOPLE, PROCESS and TECHNOLOGY: resourcing change programmes to providing comprehensive training services .

We can customise our services to meet all business needs. For a free no-obligation telephone call relating to any of Asc ot Barclay services simply Request a Call back . We will get back to you within one business day.